I am unable to open my facebook account and messenger from the app as i forgot my passw...

GetHuman-junkychh's customer service issue with Facebook from February 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junkychh will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-junkychh can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-junkychh's own words
I am unable to open my facebook account and messenger from the app as i forgot my password and the mobile number i registered in facebook is disconnected. I am unable to receive code in my sms and email code is not working. The same code comes again and again and if i try the dialogue box says "you tried too many times" .i wouldn't have tried so many times if it had worked already. Please help soon. I have already send my government id proof to facebook also. Please act soon. Its urgent to get connected to people whose phone numbers i don't have. Please contact me in ************** number

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Facebook

Customer service issue
Reported by GetHuman-junkychh
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 326486 others
0 customers following this

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GetHuman-junkychh started working on this issue
Feb 9th, 2019 4:06am