I am unable to open my facebook account and messenger from the app as i forgot my passw...
GetHuman-junkychh's customer service issue with Facebook from February 2019
9 views | 326486 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-junkychh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-junkychh's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junkychh will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-junkychh can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-junkychh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-junkychh's own words
I am unable to open my facebook account and messenger from the app as i forgot my password and the mobile number i registered in facebook is disconnected. I am unable to receive code in my sms and email code is not working. The same code comes again and again and if i try the dialogue box says "you tried too many times" .i wouldn't have tried so many times if it had worked already. Please help soon. I have already send my government id proof to facebook also. Please act soon. Its urgent to get connected to people whose phone numbers i don't have. Please contact me in ************** number
GetHuman-junkychh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-junkychh fixed the problem
We are waiting for GetHuman-junkychh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.