I recently visited my family in Yorkshire as I have not spoke not seen them in over **y...

GetHuman2041148's customer service issue with Facebook from January 2019

3 views | 307608 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2041148 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2041148 can let us know if they help or not.
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Before contacting them, items GetHuman2041148 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2041148's own words
I recently visited my family in Yorkshire as I have not spoke not seen them in over **years. Whilst it was lovely at the beginning, I pulled my sister-in-law to one side one day, due to catching her red handed going through mine and my partners belongings and then turned it round onto us by lying about what happened to my brother which led to a large fallout and he told us to leave his house @ **:** in the morning when he lives in a remote village! When we left that day, but later on in the morning, and got back home (*** miles away, via * trains with luggage, pet dog and have disabilities) it came to our attention that there was very strange activity on all our accounts and have notifications from other sites that we have ordered items, which have turned up at ours, so when we checked our bank statements it showed money had gone out! I have changed my password so many times now I'm sick and fed up it all and want whomever it is caught and brought to justice!! I'm fairly certain it is my sister-in-law, Sue Robinson and her daughter, Stacey Robinson causing all this trouble! I don't want them anywhere near mine or my partners accounts! My name is Andrea - *****@***.com and my partners is *****@***.com. There is also a new unknown to us e-mail address - *****@***.com*Many thanks

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Facebook

Customer service issue
Reported by GetHuman2041148
Jan 25th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 307608 others
0 customers following this

Timeline

GetHuman2041148 started working on this issue
Jan 25th, 2019 11:34pm