This morning I tried to log into my Facebook account and it said my account was locked...
GetHuman2039587's customer service issue with Facebook from January 2019
Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2039587's own words
This morning I tried to log into my Facebook account and it said my account was locked and I needed to send a picture of some sort of ID to verify the age on my account, but there's a problem with this. When I created the account I was young and obviously lied about my age. The day and month are correct, but the year isn't correct. The problem with this is that I don't know if it will even let me in if I send any form of verification regardless because on the account when I made it when I was younger I put April **th, **** whereas my real birth date is April **th, ****. I need to know if I'll still be able to get into my account and if there's an easier way other than the ID verification to access the account. I would love to get this account back because I've had it for over * years and it would be really upsetting to lose the account that I've had so long and made so many memories on over those past * years. I also accidentally when making a new account to ask a question on Facebook's help center removed my phone number from my account that is locked.
Nobody seems to understand what the **** I want and it's pissing me off. It's literally pathetic that Facebook has no customer support what so ever. Right now I'm scared of losing my account I've had for several years, and it's seeming like more of a reality that I'm going to lose it because they can't seem to answer the simple **** question of whether or not I will be able to get in if the birth date that I have on the account is different from my actual Birthdate
GetHuman2039587 did not yet indicate what Facebook should do to make this right.
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