Hi I'm using my mother account to ask this question. My account has been disabled for s...
GetHuman-rokkcope's customer service issue with Facebook from January 2019
Help with my Facebook issue
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The issue in GetHuman-rokkcope's own words
Hi I'm using my mother account to ask this question. My account has been disabled for security reasons, the thing is Facebook won't accept my last name although there are a lot of ppl with my last name that have a Facebook account, so I dropped a letter from my name. A few days later when I went to my Facebook app I was greeted with a message telling me that my account was disabled for security reasons and for me to submit a photo showing my face, so I. sent in a regular picture, then realizing my mistake I submitted a copy of my ID twice to Facebook and explained the situation with my last name as well as asked for my last name to be corrected. About a week later my account was reopened but my last name wasn't corrected, so I figured my Facebook last name was acceptable however by the next day my account was once again disabled due to security reasons and to submit a picture once again. Idk what's going on with my account, I haven't gotten any emails about someone changing the password, funny activities, or anything about my name so I have no idea what the security issue is and why I am repeatedly being told to submit proof of identification. If anyone knows how I can get this fixed or contact Facebook customer service I would greatly appreciate it. Thank you
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