Dear Sir*Madam,* *I reported a hacking problem in my page which is Al-Qalam College Pag...

GetHuman-msirwan's customer service issue with Facebook from January 2019

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-msirwan's own words
Dear Sir*Madam,* *I reported a hacking problem in my page which is Al-Qalam College Page (an official page belong to a privet college).*and the problem state still saying "submitted"!*and I was shocked just now when I tried to access my personal account which is the admin of that page! and it was saying that the password is incorrect! and I reseted the password using my email! and then it was saying that I have posted something wrong! and my page is been deleted or blocked (not sure)!*how I can get it back? *and it's so necessity to get it back today!**I will write down the problem that I sent today's morning!**the problem that been sent today:** " Dear Sir*Madam We faced an expected problem today! Seems like someone hacked our page! without changing any of the page admins and editors! And they deleted a lot of our posts from last month, also they posted an "ISIS" picture and they made it the cover of the page! The weird thing is that there was no name on the post! I mean I couldn't know which admin or editor they used to post it!! I am waiting to solve or let us know why did this happened and r we in danger!? Is there any possibility that we gonna lose the page!!!? Thank you so much. Hope to hear from you asap! Sincerely. " **By the way... I attached a screenshot of the post that been posted!** hope to hear from you asap. **thank you so much.* Sincerely.
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Customer service issue
Reported by GetHuman-msirwan
Jan 6th, 2019 - 2 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-msirwan started working on this issue
Jan 6th 7:16pm