My instagram had got hacked along with my facebook because I had the same password for...

GetHuman-zanalob's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-zanalob's own words
My instagram had got hacked along with my facebook because I had the same password for both, When my facebook got hacked I was still logged in, but my password had changed and nobody else knew my password except those who hacked me. So I tried to reset my password, but the email got shut down due to inactivity and so I pressed the cannot get to these devices option which led me to typing in a new number or email to used for my account. I Put in my number and pressed nexted it then said that my number will be used and the email will not be used to log into my account. I selected the option okay and received a text saying a code which is the Facebook security code used to verify my account, however, the page hasn’t changed for me to put in said code. It stays the same and I cannot get my account back. I Don’t know what to do. My contact number is (***) ***-****, email is *****@***.com and my Facebook that got hacked’s name Is Zanyea Damasco. Hope you can help, thank you.

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I think someone hacked my Facebook because I’ve had the same password for years a...I had to create a new facebook account someone hacked my old facebook account alo...My account is blocked because it was hacked. I had logged in with Facebook on a w...My Facebook account was hacked and apparently the password was changed. I have ha...I had lost my sim and I had forget facebook password, some body had change my Fac...Hi facebook* instagram team.**On Monday I had my Instagram hacked, they changed m...I can't log into my facebook account because it got hacked along with my messenge...My Facebook got hacked, and now every time I try to reset my password, it tell my...Hi facebook & instagram team,**On Monday I had my Instagram hacked, they changed...
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Facebook

Customer service issue
Reported by GetHuman-zanalob
Dec 28th, 2018 - 4 years ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 270248 others
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Timeline

GetHuman-zanalob started working on this issue
Dec 28th, 2018 5:40am

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