Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

I think someone set up a fake FB account in my name and associated it with my business...

GetHuman-marsha_g's customer service issue with Facebook from December 2018

4 views | 269869 similar | 0 following

Help with my Facebook issue

First: share to improve GetHuman-marsha_g's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman-marsha_g's next move: find and follow the right step-by-step guide.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marsha_g will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-marsha_g can let us know if they help or not.

How Do I Remove Zoosk from My Facebook?How Do I Change My Payment Method for My Ads Account on Facebook?How Do I Submit My Identification to Facebook to Get My Account Back?How Do I Memorialize a Facebook Page?How Do I Change My Name on Facebook?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.

Top Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman-marsha_g's own words

I think someone set up a fake FB account in my name and associated it with my business email which I do not use for personal FB. when I tried to change the password to get into my real account I entered the email I use for FB but the reset message went to the business email instead. I am not able to access my original FB account although I can still see it. The fake account is now sending me friend suggestions, etc., * It seems to me that my business email M*****@***.com has been tied to both accounts. I want the fake one deleted and the original one reactivated again. That account should be associated only with M*****@***.com*Nothing to do with FB should be associated with M*****@***.com**I have deleted my phone * on my FB account because I believe that was how my account has scammed. I started receiving phone calls to myself with my FB photo shot of my face repeatedly. They have now stopped and may have been associated with a scam referring to Microsoft expirations. * *I have no idea how to fix this. **Marsha Garrison********-****

GetHuman-marsha_g did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too

How GetHuman-marsha_g fixed the problem

We are waiting for GetHuman-marsha_g to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

My name is Kenneth N. ciboski. Someone has stolen my FB photo and set up a fake a...My name us Nark Palau. I was hacked in WhatsApp. Someone gas set up a fake FB acc...My name is Lucy Jerue. I have a Facebook account. Someone has set up a fake acco...Fake page set up for my business Someone set up a fake acct. in my name with pics personnel info.SOMEONE SET UP A FAKE FACEBOOK ACCOUNT USING MY NAME EMAIL PHONE NUMBER.. THEY HA...Someone put up a FAKE FACEBOOK page with my name, Gloria Wojtaszek, on it. That...SOMEONE HAS STOLEN MY PHOTO AND SET UP A FAKE fb ACCOUNT AND PRETENDS TO BE ME. s...I think someone has created a fake Facebook page using my name name and posting i...I tried to set up a Facebook profile (so that I could eventually set up a FB busi...

Do you have a customer issue as well?

We can help you get Facebook's attention and get better help faster. Tap below to get started.

Help from Real People?

If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.

Chat with a Live Expert

Having Facebook issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Follow this issue

See how GetHuman-marsha_g fixes it.

Your emailThis email address isn't valid

Facebook

Customer service issue

Reported by GetHuman-marsha_g

Dec 27th, 2018 - 4 years ago

I have an issue with Facebook too

Not resolved

Seen by 4 customers so far

Similar issue to 269869 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman-marsha_g started working on this issue

Dec 27th, 2018 10:23pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies

Contact Information ›
Facebook ›
Customer issues ›
I think someone set up a fake FB acco...