I think someone set up a fake FB account in my name and associated it with my business...

GetHuman-marsha_g's customer service issue with Facebook from December 2018

4 views | 269869 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marsha_g will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-marsha_g can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-marsha_g's own words
I think someone set up a fake FB account in my name and associated it with my business email which I do not use for personal FB. when I tried to change the password to get into my real account I entered the email I use for FB but the reset message went to the business email instead. I am not able to access my original FB account although I can still see it. The fake account is now sending me friend suggestions, etc., * It seems to me that my business email M*****@***.com has been tied to both accounts. I want the fake one deleted and the original one reactivated again. That account should be associated only with M*****@***.com*Nothing to do with FB should be associated with M*****@***.com**I have deleted my phone * on my FB account because I believe that was how my account has scammed. I started receiving phone calls to myself with my FB photo shot of my face repeatedly. They have now stopped and may have been associated with a scam referring to Microsoft expirations. * *I have no idea how to fix this. **Marsha Garrison********-****

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Customer service issue
Reported by GetHuman-marsha_g
Dec 27th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 269869 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-marsha_g started working on this issue
Dec 27th, 2018 10:23pm

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