I have not been able to get into my account for months now after going through all the...

GetHuman1832357's customer service issue with Facebook from December 2018

19 views | 268244 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1832357's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1832357's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1832357 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1832357 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1832357 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1832357's own words
I have not been able to get into my account for months now after going through all the steps to retrieving my account. Facebook will say they are sending me an email to reset my password, but I don't receive it. I don't care about getting access to this account, I have created a new one* however, I would like to delete the one I can no longer get into because there are now two accounts with my name "Brianna Fradin". The account I want to delete is the account that has information in it. My new account does not have a profile picture or anything yet. If you could please delete the account for Brianna Fradin, the one with information and a profile picture (not the one without) that would be great.

GetHuman1832357 did not yet indicate what Facebook should do to make this right.

How GetHuman1832357 fixed the problem

We are waiting for GetHuman1832357 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1832357 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1832357
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 268244 others
0 customers following this


GetHuman1832357 started working on this issue
Dec 26th, 2018 4:43pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers