I changed my phone number & therefore I have no way to reset my password. I deactivated...

GetHuman-aliloves's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-aliloves's own words
Get into my account & delete it permanently ... I changed my phone number & therefore I have no way to reset my password. I deactivated it and my account was hacked and the password was changed last Wednesday. I’ve been trying for hours to get into it and I can’t. Honestly at this point, I would just like to take my account down. My account name is Ali neverland. I know my previous password I still have access to the app I used to use and it remembers the account but since the password has been changed I cannot get into my Facebook to deactivate it again or delete it. I also have my old phone number & any further information I would need to prove it’s my account.
I cannot see what the hacker has been saying or doing
Helping me get in and delete my account
I’ve used Facebook since ****
The Facebook help center
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Customer service issue
Reported by GetHuman-aliloves
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 267469 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-aliloves started working on this issue
Dec 25th, 2018 11:40pm