i Facebook,*I had been using my FB account for several years. The account I had been us...

GetHuman-moinulfa's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman-moinulfa's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-moinulfa will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-moinulfa can let us know if they help or not.
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Before contacting them, items GetHuman-moinulfa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-moinulfa's own words
i Facebook,*I had been using my FB account for several years. The account I had been using was my ***% real account. I have a lot of friends from my school, college and University life in my this account's friends list. Many of my Friends live in different countries all around the world. I do not have the chance to meet them in person at this moment, however, the only way I keep myself in touch with them is via my facebook account, *Unfortunately, a few weeks ago, Facebook might have disabled my account mistakenly, because whenever I am trying to log in my account, it says " your account has been disabled".*In this regards, in order to solve this problem, I went to Facebook help center and e-mailed them a few times over the last couple of weeks and also provided them my college ID and state ID in order to verify my identity, but I have not got a reply from them.*This Facebook account means life to me. If I lose this account I will lose a world, my friends and many other things that facebook blessed me with over the time while I using my that account.*Therefore, I beg to Facebook to help and guide me in order for enabling facebook account.

GetHuman-moinulfa did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-moinulfa
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 264667 others
0 customers following this

Timeline

GetHuman-moinulfa started working on this issue
Dec 22nd, 2018 6:50pm

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