I need to access my account to change my details due to not having access to email or number but I can provide old number as proof and I can tell you my recently messaged, i can't tell you when I last posted, I can try my best to answer everything. I need my account back

GetHuman1817861's customer service issue with Facebook from December 2018

11 views | 265351 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman1817861's own words
Access my account I logged out for like * minutes... ... I've been logged out of Facebook and I've currently changed my number but even my email adress is a old adress, I've recently changed my password due to a brake up (changed my number aswell) so the activation code that yourself would send isn't getting to me, I have all my memories on there and I've even messaged all my pictures to a old account when I changed phone so literally about * years of my life is in that account. Please help me.
I have pictures on there that I'm never going get back, pictures of people I'm never going to see again
Changing my number for me? Just anything to help me get back into my account
I've been with Facebook for over ** years but I've had *** accounts due to the same problem, this account is probably * years but I have everything on there.. please help me recive it back
I've tried all I know, help centre, alternatives (says there wrong) so it's pointless. I've tried searching by name but it still sends the code to your old number (even know I clicked "I don't have access to any of these)
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Facebook

I tried help centre and it's not help, it's still sending codes to my old number so I need to either change my number or my email and I can't get Into my account to change either
Customer service issue
Reported by GetHuman1817861
Dec 23rd, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 265351 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1817861 started working on this issue
Dec 23rd, 2018 12:51pm
GetHuman1817861 indicated the issue is not fixed yet.
Dec 23rd, 2018 12:53pm