iPhone *s. So about a year ago maybe a year and a half my account got hacked so I made...

GetHuman-mwbo's customer service issue with Facebook from December 2018

20 views | 265098 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mwbo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mwbo can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mwbo's own words
iPhone *s. So about a year ago maybe a year and a half my account got hacked so I made a new one. Someone changed my language to Spanish and sent something to all my friends on messenger, then they logged me out and I never even tried to get it back. But now I want to get that one back my name is Robert Pancher. My original email for that account was Mw*B*****@***.com amd my password was Coupon**. Tonight I tried to get it back and it says it will send me a text with a code but thing is I have a completely different number now so there’s no way possible that will work. My new phone number is ***-***-****. I changed my password tonight to Nucleors***. I’d like this account back because that the account I have linked to games like * ball pool and I’d rather not start from scratch. Please try to help I’m begging whoever’s reading this. I can still log in to my email accounted with that account. My profile picture is Eminem’s Band D** with a black background.

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Facebook

Customer service issue
Reported by GetHuman-mwbo
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 265098 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mwbo started working on this issue
Dec 23rd, 2018 5:02am

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