I have * fb accounts that have been hacked, someone stoled my telephone numbers and ema...

GetHuman1760887's customer service issue with Facebook from December 2018

2 views | 254518 similar | 0 following
Help with my Facebook issue
GetHuman1760887's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1760887 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1760887 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1760887's own words
I have * fb accounts that have been hacked, someone stoled my telephone numbers and emails associated with these accounts. Now I have had one of these for * years, your help support page reads if you cannot recover your account because you no longer have access to either one of the options. Go to Facebook.com*login*identify, to recover your account, then you go thru your useless options again, only for you guys to tell me, we can't identify you because you have to be able to get either your telephone number or email address, WTH! That's what I told you in the beginning, I refuse to accept this answer! You can view my current page! Same faces! It's me same friends, I can even tell you tons of passwords I used, and endless other fb accounts, that I lost! Including a BUSINESS ACCOUNT! THAT YOU PEOPLE JUST ALLOW STRANGERS TO HACK OUR ****** ACCOUNTS, BUT YOUR BOSS THE OWNER,, AND YOURSELF IS GOING TI GIVE ME A ****** HARD TIME TO RETRIEVE MY ACCOUNTS! I DEMAND! I GET MY ACCOUNTS BACK! IF NOT! I WILL BE ONE OF THOUSANDS OF PEOPLE THAT WILL JOIN ONE ANOTHER AND SUE THE **** OUT OF FACEBOOK, FOR AGAIN! ALLOWING TURDS GO INTO OUR ACCOUNTS AND ACCESS THEM AND YOU DO ABSOUTELY NOTHING, BUT GIVE US **** WHEN WE ATTEMPT MULTIPLE TIMES! my accounts are desicanez**@gmail,*****@***.com.My business account! Was cscleaning*@gmail or cscleaningandhaulllc@gmail! Now, I have ABSOUTELY had it with this Site..you tell Mark! He better get right with this hacking ********! Matter of fact! Today! I am going to start gathering people who have lots accounts because you failed to provide the security that you promote when signing up. I'll see Google and your asses in court! My current email is desicanez** was just taken from me, how many more Facebook! How many more till you ACTUALLY DO SOMETHING ABOUT THIS INSTEAD OF JUST LYING TO THE MEDIA THAT THIS SITUATION IS CORRECTED!

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Facebook

Customer service issue
Reported by GetHuman1760887
Dec 14th, 2018 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 254518 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1760887 started working on this issue
Dec 14th, 2018 8:04pm
GetHuman1760887 shared this issue with friends on Facebook
Dec 14th, 2018 8:05pm
GetHuman1760887 indicated the issue is not fixed yet.
Dec 14th, 2018 8:09pm