Hello, *I’m emailing about trying to get my account back. I got a new phone and had to...

GetHuman-jaderash's customer service issue with Facebook from December 2018

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The issue in GetHuman-jaderash's own words
Hello, *I’m emailing about trying to get my account back. I got a new phone and had to re downloaded all my apps. My facebook app on my old phone was already logged in for me so I never had to log in when I wanted to use it. My Facebook account was made years ago and the email to the account is an old email I have no use of anymore. Can’t remember the password to the email and I think I deactivated it awhile ago. The phone number associated to my Facebook account is correct and every time I click forget password, they tell me to click send code to cellphone ending in *blank last two numbers* which I I do. Once given the code they say error or can’t use, you’ve used too many times today. They also keep sending me the same number code. Can you guys help me get back into my account?

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Customer service issue
Reported by GetHuman-jaderash
Dec 14th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 254220 others
0 customers following this


GetHuman-jaderash started working on this issue
Dec 14th, 2018 4:12pm

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