I have been receiving messages from a fake account, telling me she knows where I live...

GetHuman1722631's customer service issue with Facebook from December 2018

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The issue in GetHuman1722631's own words
I have been receiving messages from a fake account, telling me she knows where I live. That I am an unfit mother and that she is ringing social services on me. Everytime she messagese she blocks me and then makes a new account but this is only made on messenger. Then makes a new one to give me more abuse. I have rung the police regarding this problem as it has been going on for over two weeks. I have screen shots of all messages that I have received. This person will not tell me who they are. They are now bringing my partners diseased child into the conversation also. If you could help find out who the person is that making these fake accounts that would be much appreciated as then I could put a log in with the police to get the situation sorted. Thank you
GetHuman1722631 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1722631
Dec 9th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 247555 others
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Timeline
GetHuman1722631 started working on this issue
Dec 9th, 2018 3:38pm