I bought a new iPhone yesterday. When I went to log in to Facebook, I couldn’t remember...

GetHuman-stefanra's customer service issue with Facebook from December 2018

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The issue in GetHuman-stefanra's own words
I bought a new iPhone yesterday. When I went to log in to Facebook, I couldn’t remember my password. I was prompted to put in my email, name or phone number, it says no account is found. It’s like my account doesn’t exist, but my wife, mom, dad, friends etc..... can see my FB page. What can I do? **My profile picture is of my * year old son in a red and white jersey. My FB background photo is my place of employment. RideNow Powersports. **My email address is *****@***.com*Phone number is ***-***-*****www.facebook.com*Stefan.ray **Most of my posts I tag my family in. Mark Ray, Donna Hendricks, Gisela Sullivan, Jaime Clarkson. I can’t remember the last thing I post on my page, but my FB profile pic was one of the last things I updated. I also had a lot of correspondence in the Tacoma Enthusiast page.
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Customer service issue
Reported by GetHuman-stefanra
Dec 8th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 245567 others
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GetHuman-stefanra started working on this issue
Dec 8th, 2018 1:48am