I was sent a Facebook message but your organization last January ** to participate in a...

GetHuman1701143's customer service issue with Facebook from December 2018

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The issue in GetHuman1701143's own words
Raise donations for a cause at Facebooks suggestion ... I was sent a Facebook message but your organization last January ** to participate in a fundraiser of my choice. I chose one that was meaningful to me and several of my Facebook friends donated to my cause. It was never confirmed with me that a check containing those donations were sent to the organization of my choice. I checked with the nonprofit organization, North cottage program in Norton Massachusetts and they show no record of receiving a donation. Can you please confirm that the donation was made?
I don’t know that the funds raiser got to the the organization
I want confirmation that the donations were sent to the nonprofit organization
** years
Sent a message trying to resolve this on my FB page with no results
I have an issue with Facebook too
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Facebook

Facebook Birthday Fundraiser
Customer service issue
Reported by GetHuman1701143
Dec 6th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 243094 others
0 customers following this
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Timeline
GetHuman1701143 started working on this issue
Dec 6th, 2018 11:25am