I requested to change my business page name and request was denied on the basis it woul...

GetHuman-pearltr's customer service issue with Facebook from December 2018

2 views | 264865 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-pearltr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pearltr's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pearltr will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pearltr can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-pearltr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-pearltr's own words
I requested to change my business page name and request was denied on the basis it would be misleading to my customers or people who like my page. However, it would not. My friends and contacts are very limited and almost all know me personally. **I began Pearl Tree Arts with a view to incorporate all my artwork. However, only my jewelry aspect which is just recently launched in the last year is promoted on the page. ONLY jewelry. **I believe it is more confusing to not have the page named PearligirlJewels. People know it's jewelry and look for jewelry and are confused because it is not called PearligirlJewels. My**My mother business is Pearl Tree Arts which incorporates PearligirlJewels and PearliPillows.**It makes more sense to keep Pearl Tree Arts, as I post no items other than jewelry. And to open a new business page just to have to delete everything and repost it onto a new page? **It would make it so, so much easier to keep my artwork separate form the jewelry if my page can be renamed.**Please review this and let me know. I appreciate your consideration.**Sincerely,*Carole G

GetHuman-pearltr did not yet indicate what Facebook should do to make this right.

How GetHuman-pearltr fixed the problem

We are waiting for GetHuman-pearltr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pearltr fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-pearltr
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 264865 others
0 customers following this

Timeline

GetHuman-pearltr started working on this issue
Dec 22nd, 2018 11:06pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies