My oldest sister that dosent know much about computers has an account on face book she...

GetHuman1614844's customer service issue with Facebook from December 2018

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The issue in GetHuman1614844's own words
My oldest sister that dosent know much about computers has an account on face book she wants removed and deleted permanently. She dosent know how to do this and I am trying to help her with this. I am her youngest brother Ken. She never realy used it . I am unable to remove it because her email accounts used are no longer in use. I think the account might be hacked because the information that was used dosent work her name and password. I have tried to no avail to get a reply from facebook and I never get any reply from Facebook's customer service and obviously the phone number given is just a joke. How can this be taken care of . She just wants the account removed deleted . She dosent use the internet at all now And asked me to help her. If some one could please let me know how to handle this it would be much appreciated. I am in constant contact with my sister gerry if any further information is needed.
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Customer service issue
Reported by GetHuman1614844
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 236425 others
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GetHuman1614844 started working on this issue
Dec 1st, 2018 11:13am