I believe this is a big let down . How can Facebook let this happen to people . I open...
GetHuman-fredtahu's customer service issue with Facebook from November 2018
Help with my Facebook issue
GetHuman-fredtahu's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fredtahu will want to follow the link below to head to their help center. We will check on GetHuman-fredtahu later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-fredtahu's own words
I believe this is a big let down . How can Facebook let this happen to people . I open that email address * to * years ago just for Facebook so stuff like this doesn't happen to my main email address. And I know for a fact that the phone number and password were correct but Facebook let people slip through and take people's identify I had so much memories in my account including my son's videos when he was just a baby and for me to lose those priceless photos and videos that you probably won't be able to get back . I will blame facebook for not looking after there people who have supported Thier movement since Facebook started. It would be a blessing for me to get those memories back. My account name was Freddy Nekminut Tahu. My phone number I no longer have anymore was ********** and the email I opened up * to * years ago is *****@***.com I'm not giving you my password that is now changed anyways. I can tell you everything about my page it would be appreciated if Facebook could contact via phone or in person to fix this issue my number is an Australian number ************ it would be appreciated.*Thanks
GetHuman-fredtahu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-fredtahu fixed the problem
We are waiting for GetHuman-fredtahu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.