I believe this is a big let down . How can Facebook let this happen to people . I open...

GetHuman-fredtahu's customer service issue with Facebook from November 2018

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The issue in GetHuman-fredtahu's own words
I believe this is a big let down . How can Facebook let this happen to people . I open that email address * to * years ago just for Facebook so stuff like this doesn't happen to my main email address. And I know for a fact that the phone number and password were correct but Facebook let people slip through and take people's identify I had so much memories in my account including my son's videos when he was just a baby and for me to lose those priceless photos and videos that you probably won't be able to get back . I will blame facebook for not looking after there people who have supported Thier movement since Facebook started. It would be a blessing for me to get those memories back. My account name was Freddy Nekminut Tahu. My phone number I no longer have anymore was ********** and the email I opened up * to * years ago is *****@***.com I'm not giving you my password that is now changed anyways. I can tell you everything about my page it would be appreciated if Facebook could contact via phone or in person to fix this issue my number is an Australian number ************ it would be appreciated.*Thanks
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Facebook

Customer service issue
Reported by GetHuman-fredtahu
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 234683 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-fredtahu started working on this issue
Nov 30th, 2018 1:48am
GetHuman-fredtahu indicated the issue is not fixed yet.
Nov 30th, 2018 1:51am