An imposter account appeared about ** months ago and has attached itself to me.(my emai...

GetHuman-dlrcoope's customer service issue with Facebook from November 2018

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The issue in GetHuman-dlrcoope's own words
An imposter account appeared about ** months ago and has attached itself to me.(my email address and phone number). I have not acknowledged this account at all. Thinking of course that I was hacked. I Really not sure how it was created or by who so I've kept my distance. I was blocked from my previous fb account back in Feb (about). I was receiving a message I had to change my password. Every time I tried to change my password this imposter account would appear. I am DeborahRielCooper. (My previous profile picture was of me and my two friends) This imposter account addresses me as Debbie. I am not and have never been Debbie online. Messages keep popping on up on my phone that I have Friend suggestions of people who are already my fb friends. *I gave up In Feb and started another DeborahRielCooper account. Profile picture me and my mother. Recently my phone was wiped clean all contacts and apps were lost. I re downloaded the fb app and signed in. What do you know. I have no access to My account. The only account that comes up when my phone number or email address is entered is the Debbie account. *I want access to my old account. When I previously (months ago) tried to delete an unwanted account (The Debbie account) I was I able to. The site would not allow me to delete this account. So I tried my real account, the one I was unable to access, and viola, deleted. *That's why I started the other DeborahRielCooper account. *I want this Debbie account gone. *With no more association to me. *Please Help!!!
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Customer service issue
Reported by GetHuman-dlrcoope
Nov 29th, 2018 - 9 mons ago
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GetHuman-dlrcoope started working on this issue
Nov 29th, 2018 5:56pm