Good Afternoon,**I'm writing to speak with someone regarding our company facebook page...

GetHuman1654304's customer service issue with Facebook from November 2018

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The issue in GetHuman1654304's own words
Good Afternoon,**I'm writing to speak with someone regarding our company facebook page which was recently shut down for "violating policy". We hope that our page was shut down by an algorithm, and that upon further review, we will be re-instated.**Our business is www.netacare.org - we are a fully legal, registered medical marijuana company in Massachusetts. We have recently been approved by the Cannabis Control Commission in Massachusetts for legal, taxed, age *** adult use sales.**We have been on the news quite a bit recently, including the front page of the Boston Globe... please see some press here:**Boston Globe **Boston Globe **Boston Business Journal*Boston.com**We have also recently been featured on NBC, CBS, and other national news programs.**Our business has actively maintained a Facebook page for years - to send notifications to our medical patients and alert customers of cannabis news and NETA news.**With so much attention being paid on the adult use cannabis sales in MA - it was incredibly helpful to maintain a Facebook page in order to send out proper messaging, and the news picked up on much of this.**Our ask - and sincere hope - is that you are able to review our company and re-instate our Facebook page quickly and quietly so that we are able to continue to provide the same level of messaging and support to our patients, customers, and news outlets as we have for many years through the Facebook platform.**I can be reached anytime on my cell: *** *** ******Thank you,**Eddie Benjamin
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Facebook

Customer service issue
Reported by GetHuman1654304
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 234173 others
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Timeline
GetHuman1654304 started working on this issue
Nov 29th, 2018 5:42pm