I no longer have access to an old Facebook account and it is really important to me to...

GetHuman-ediebart's customer service issue with Facebook from November 2018

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The issue in GetHuman-ediebart's own words
I no longer have access to an old Facebook account and it is really important to me to either regain access to it, or it be deleted. **The reasons I can no longer access this account is because the hotmail email address I was using was hacked and, although I have tried numerously, there is no way for me to recover it. *I am also unable to figure out the password for this account, I could have been hacked.. or perhaps I just forgot the password. *Either way, I have tried countless times to recover this account using your guidelines.. and it is impossible.**I have included a screenshot below of the account that I am hoping to access*deactivate.**I have been attempting to solve this issue for nearly * years now and I have had no luck and no support from Facebook thus far, so I would really appreciate some help! **Please get back to me ASAP, as this is a very urgent and important situation!
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Customer service issue
Reported by GetHuman-ediebart
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 233723 others
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GetHuman-ediebart started working on this issue
Nov 29th, 2018 11:41am