My name is Vickie Concert Lloyd my emails are *****@***.com and *****@***.com You keep...

GetHuman1651729's customer service issue with Facebook from November 2018

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The issue in GetHuman1651729's own words
My name is Vickie Concert Lloyd my emails are *****@***.com and *****@***.com You keep asking me to proved proof of who I am to recover my page. You send me code after code. The you send it to my phones. Would not work.. As the main cell number you have is ********** the second phone number is ********** if you have a code please use my email that I sign in with as the fist phone number. That phone is now broken and the second one is only use for travel. I do have an unlisted hard-line that is **********. I have mailed you a letter, here's hoping it went to the right place. As I put my voter registration on stuff on the back of it. I also try to open an other Facebook account with a new email just for family and you lumped it up with other account before I could even complete the profile.. The name on that is Vickie L. Lloyd email was *****@***.com... It is kind of hard to even contacted my family as I had only been using your messager . Please help me as I am not getting any where the code you send me didn't work they just would ask me for a phone number and would take no other then the one from the broke phone I have a tablet to but I don't real know the number for it. I am ** years old I am married to Larry Lee Lloyd we have * children one died. I don't use security on my site as I am more then likely to the one *that pushed the wrong button. *Thank you*Vickie Conger Lloyd
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Facebook

Customer service issue
Reported by GetHuman1651729
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 233625 others
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Timeline
GetHuman1651729 started working on this issue
Nov 29th, 2018 9:08am