Hello, I logged out of Facebook which I have done before and when I try to log back in...

GetHuman-mlyssa's customer service issue with Facebook from November 2018

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The issue in GetHuman-mlyssa's own words
Hello, I logged out of Facebook which I have done before and when I try to log back in I couldn't remember my password and the only email address that came up was one I no longer have access to. My phone number is valid but I can't change it to get the verification code sent to my phone and not to the email. I tried calling the email company to change the password and again the phone number on that is incorrect so I can't change that either. I have no access to the email that comes up for my Facebook account only the phone number you can look me up by. Is there any way to fix this without having to sign up for another account I've been on there for ** years and I'd like my stuff back. Thank you very much for your help in advance. Melissa
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Customer service issue
Reported by GetHuman-mlyssa
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-mlyssa started working on this issue
Nov 29th, 2018 7:20am