Hi**My full name is Tak Yue Christopher Ling. Most people call me Chris Ling.**I have v...

GetHuman1613794's customer service issue with Facebook from November 2018

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The issue in GetHuman1613794's own words
Hi**My full name is Tak Yue Christopher Ling. Most people call me Chris Ling.**I have violated Facebook's Statement of Rights and Responsibilities.*I created a second account after my first one was disabled.*I didn't know that is not allowed until yesterday when I read Facebook's Statement of Rights and Responsibilities.**For my first account, my profile picture doesn't look like my passport or driver's license photo.*This is because my profile picture was taken ** years ago.*The photo I sent in doesn't show my face clearly.*The name I used was Chris Ling instead of Tak Yue Christopher Ling.**For my second account, I used the name Tak Yue Christopher Ling.*I haven't uploaded a profile picture. The picture I sent in was my passport photo.**The problem is that I don't have a camera or a smart phone.*The phone I have is very old and it doesn't have a camera on it.**I have borrowed a camera a few days ago. I have taken a clear picture of myself.*I would like Facebook to verify my identity again.**Best regards,*Chris Ling
GetHuman1613794 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1613794
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 226645 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1613794 started working on this issue
Nov 24th, 2018 12:02am
GetHuman1613794 shared this issue with friends on Facebook
Nov 24th, 2018 12:03am
GetHuman1613794 indicated the issue is not fixed yet.
Nov 24th, 2018 12:38am