Good day, **My name is Sheila Smith and I'm the owner of the company Dreams*Reality Stu...

GetHuman1611428's customer service issue with Facebook from November 2018

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GetHuman1611428's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1611428 will want to follow the link below to head to their help center. We will check on GetHuman1611428 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1611428 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1611428's own words
Good day, **My name is Sheila Smith and I'm the owner of the company Dreams*Reality Studio located at Alexandria Va. The email address that is associated with the account is *****@***.com. I didn't create this account and I've noticed it is disabled. I'm trying to delete this account so I can create an account for my company. At the time it was an intern name John Sadler working with my fiance at the company. Apparently, he created an account and I'm not able to have him take it down due to his death from a car accident in DC, June ****. This can be verified if google. I need all information posted on this site to be deleted along with the facebook account that is disabled now. I can be reached at ***-***-****.
GetHuman1611428 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1611428
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 226358 others
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GetHuman1611428 started working on this issue
Nov 23rd, 2018 5:57pm