Today I sent a picture of my personal identity card as you requested. however, my faceb...
GetHuman-easyrid's customer service issue with Facebook from November 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-easyrid will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-easyrid can let us know if they help or not.
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Before contacting them, items GetHuman-easyrid may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-easyrid's own words
Today I sent a picture of my personal identity card as you requested. however, my facebook account is still inactive. My name on the personal card is Nedzad Keranovic, on facebook account is Dado. The reason that all of my friends know me as Dado. My whole family calls me Dado. You can check that with my son Haris Keranovic (he's on facebook) or my sister Vanesa Saracevic, everibody calling my name Dado. And everyone knows me by the name Dado. Please allow me to access my facebook account as soon as possible because I do not want to lose contact with the family in Australia (Irma Quinn) or in the USA (Nermina Strikland) or contact with many of my friends, much memory and pictures with my family etc. Today my mother called me on messenger and could not make contact with me. Im realy sad about that. Please help and make my account available. Thank you. My mail: *****@***.com
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