So my Facebook account has been not accessible for over a year now and I have tried mul...

GetHuman-moonmanm's customer service issue with Facebook from November 2018

23 views | 209008 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-moonmanm will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-moonmanm can let us know if they help or not.
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The issue in GetHuman-moonmanm's own words
So my Facebook account has been not accessible for over a year now and I have tried multiple times to talk to customer support but my problem has yet to be fixed. When I try to log in it says "Your account is temporarily unavailable. Regain access by logging in from mobile or web browser". So I try logging in on a web browser and the moment i click log in the page says an error has occurred. I have many chats that are important to me on Facebook Messenger which I am unable to access now because my account wont let me log in. I know my account has been hacked once before because your system was too slow at finding the sources and removing them, but after that incident I made a new password to my account. If i could pinpoint a time on when my account stopped letting me log in it would be May of ****.

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Facebook

Customer service issue
Reported by GetHuman-moonmanm
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 209008 others
0 customers following this

Timeline

GetHuman-moonmanm started working on this issue
Nov 9th, 2018 1:08am

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