My name is Fred Lewis not James Deany in Palm Springs california. I bought a new phone...

GetHuman-fredlewi's customer service issue with Facebook from November 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fredlewi will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fredlewi can let us know if they help or not.
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The issue in GetHuman-fredlewi's own words
My name is Fred Lewis not James Deany in Palm Springs california. I bought a new phone and verison they did not transfer my account to new phone. I was hacked on my old email of *****@***.com several years ago so I didnt know the password. I later created new account which is now my new created email *****@***.com (*note * jrjr in my name now) and I created a new account and transfered my pics and started refriending my old contacts.. Please reconnect this account as its most of my business contacts and you have shut me down for my networking now. My phone number is ***-***-****. I need your help. this has been going on for almost * weeks now. i dont know who to talk to to explain this but I will fly to your offices up north for help and bring the media. I have sent message to every help line I can and received no help other than you disconnecting my new account and telling me I am impersonating someone. I am Fred Lewis, call me and we can do face time and you can see its me ! Please HELP !!!!, I am Fred Lewis in Palm Springs at *****@***.com my password is Briggs**** and my phone number is ***-***-**** in california..

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Facebook

Customer service issue
Reported by GetHuman-fredlewi
Nov 6th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 205316 others
0 customers following this

Timeline

GetHuman-fredlewi started working on this issue
Nov 6th, 2018 1:37am

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