Hi my name is Jeannie Natalia Gallo Gonzalez or as my facebook name Naty Gonza. I had c...

GetHuman1473292's customer service issue with Facebook from November 2018

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The issue in GetHuman1473292's own words
Hi my name is Jeannie Natalia Gallo Gonzalez or as my facebook name Naty Gonza. I had changed my password to my facebook because a lot of people knew my facebook password and i decided to change it by doing so i also changed my yahoo account *****@***.com password and to the same password as facebook and the recovery email which is *****@***.com has the same password as the yahoo account and facebook account. So i completely forgot it I really hope you can help me my brother who passed away last year was on that facebook with memories we had and i would hate not to have him in my other facebook and I can prove Im the owner of the account you can see pictures of me on there please help me.
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Customer service issue
Reported by GetHuman1473292
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman1473292 started working on this issue
Nov 2nd 8:30pm