I've lost my capability of being able to log into my account. I'm not sure if I've been...

GetHuman-bokalil's customer service issue with Facebook from November 2018

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The issue in GetHuman-bokalil's own words
I've lost my capability of being able to log into my account. I'm not sure if I've been hacked or what???? My user name is: KATHLEEN SCHADE LILLIE and my password was skippy***** my old email - and old phone * *****@***.com and phone * ***-******* (neither in use anymore) my husband and I use the same cell phone, ***-***-**** with the same e-mail *****@***.com (new for me) and he can access his. *** BOB LILLIE *****@***.com *Is there some way you can put in my new email address and phone *, and reset it to previous settings? the reason I gave you all this information, was so you would know I'm not a hacker, and would like to retrieve my account...…….. THANK YOU FOR YOUR HELP Kathleen M Lillie
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Customer service issue
Reported by GetHuman-bokalil
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-bokalil started working on this issue
Nov 1st 11:34pm