GetHuman-dumpthej's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-dumpthej's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dumpthej's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dumpthej will want to follow the link below to head to their help center. We will check on GetHuman-dumpthej later to make sure it's all set or try to help escalate.
Create a Facebook to use tinder. ... This is my *nd post reguarding this issue. this past Saturday ******** I created a Facebook account in order to create a tinder account. I didn’t spend time building my Facebook account I went straight to tinder (didn’t even do so much as upload a photo on Facebook). When I created my tinder account I also subscribed for a premium service running **.** a month. I assume Facebook found this activity suspicious and blocked my account, preventing me from being able to use my tinder account. To re gain access to my account Facebook asked for my phone number, I proved it, then they asked for my photo to verify I wasn’t a robot, I provided that too. Neither of these helped me gain access to my account. In short my Facebook is still blocked nearly a week later along with my tinder account that I’ve paid for and haven’t been able to use. I did receive a message on Tuesday ******** from Facebook saying **“ Hi ‘users name’,**We noticed you're having trouble logging into your account. If you need help, click the button below and we'll log you in.”**I clicked the link, but no such luck, my account was still locked. I was still prompted to submit a photo witch I did again. I’ve uploaded a photo nearly every day with no progress.*FACEBOOK PLEASE ALLOW ME ACCESS TO MY ACCOUT SO THAT I CAN USE A PREMIUM SERVICE THAT IVE PAID FOR. thank you.
That I’m a human even after providing them with the requested personal information.
To regain access to my account.
I want to use the account.
I’ve tried almost every avenue available to me.
I have an issue with Facebook too
How GetHuman-dumpthej fixed the problem
We are waiting for GetHuman-dumpthej to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.