I moved from Tennessee to Ohio three years ago. In Tennessee my primary email address...

GetHuman1464867's customer service issue with Facebook from November 2018

1 view
 | 
199467 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1464867's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1464867's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1464867 will want to follow the link below to head to their help center. We will check on GetHuman1464867 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1464867 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1464867's own words
I moved from Tennessee to Ohio three years ago. In Tennessee my primary email address with Facebook was *****@***.com*that email address is no longer valid because I cancelled service with charter communications when I moved.**I added my current email address which is *****@***.com trying to make that email my primary on Facebook and I got a message to check the email for a confirmation code from Facebook. I have tried this numerous times and I never receive any email from Facebook at *****@***.com*In fact I have been locked out several times because I keep requesting an email and I never get one.*Is there any way you can call me and give me a confirmation code or send one to my cell phone ***-***-******Could you try sending an email to my husbands email address with a confirmation code?**I don't know what else to do. Please help me.
GetHuman1464867 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1464867 fixed the problem
We are waiting for GetHuman1464867 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1464867 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1464867
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 199467 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1464867 started working on this issue
Nov 1st 4:34pm