I reported that someone opened a FB account using my pics and name. M y name on FB is s...

GetHuman1396006's customer service issue with Facebook from October 2018

8 views | 188038 similar | 1 following
Help with my Facebook issue
First: share to improve GetHuman1396006's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1396006's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1396006 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1396006 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1396006 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1396006's own words
I reported that someone opened a FB account using my pics and name. M y name on FB is sudha pant. The imposter is using the name,"sudha pant, and old pics of myself and friends. I have over **** FB Friends, and quite a few are celebrities. He has been busy sending out duplicate friend requests I reported that so done has created a 'game's account of me. Well, Faceook has closed the 'phony' account, as well as my own, real account!!! What can I do to get into my 'own, "real' ,account, again, while keeping the fake one closed?? They think I am phony, too. I worked hard on my account and had over **** FB Friends, and don't want to have to start all over from the beginning??? Please help me to hide that account on fb *??

GetHuman1396006 did not yet indicate what Facebook should do to make this right.

How GetHuman1396006 fixed the problem

We are waiting for GetHuman1396006 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1396006 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1396006
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 188038 others
1 customer following this

Timeline

GetHuman1396006 started working on this issue
Oct 23rd, 2018 11:56am