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I received the following message and would like to know if this is true or false:*Dear...

GetHuman-sitiosol's customer service issue with Facebook from October 2018

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Help with my Facebook issue

GetHuman-sitiosol's next move: find and follow the right step-by-step guide.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sitiosol will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sitiosol can let us know if they help or not.

How Do I Remove Zoosk from My Facebook?How Do I Change My Payment Method for My Ads Account on Facebook?How Do I Submit My Identification to Facebook to Get My Account Back?How Do I Memorialize a Facebook Page?How Do I Change My Name on Facebook?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

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The issue in GetHuman-sitiosol's own words

I received the following message and would like to know if this is true or false:*Dear Katja Steiner,**The entire facebook team are very happy to inform you that you emerged as a Grand winner at the Facebook International Lottery and we are giving out the total sum of US$***,***.** (SIX HUNDRED AND FIFTY THOUSAND UNITED STATE DOLLARS) as your winning prize.**This promotional program takes place every year and this years online draws was conducted at the Facebook headquarters in California. Your Facebook account was picked randomly and your winning reference number is FBG*F*******US.**You are required to provide a valid copy of either your Passport, Driving license or National ID Card for Identification.**Contact Address:*Mobile Number:*Occupation:*Marital Status:*Country of Residence:*Nationality:**Thank you for using facebook.**Regards,**Joaquin XAVIER*(Director of Comm.*Public Affairs)*Facebook, Inc.

GetHuman-sitiosol did not yet indicate what Facebook should do to make this right.

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I received message of award. . Help me know if they are true or fake or true ****o FaceBook, *I would like to know why this message "Rejected: There are issue...I have been receiving messages from someone i don’t know and would like Facebook...i just received a message saying facebook will be deleted tomorrow i would like t...I recently receive a e- mail the following e- mail. and I want to know if it i...Dear facebook team my account follow and like option not work. Any account not fo...Someone falsely said I had their intellectual property on my page. It is not true...I would like to know if Facebook is going to start charging people to use it and...Dear Facebook**I created an account with the following information on Friday morn...Dear Facebook** **I created an account with the following information on Friday m...

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Facebook

Customer service issue

Reported by GetHuman-sitiosol

Oct 16th, 2018 - 4 years ago

I have an issue with Facebook too

Fixed

Seen by 31 customers so far

Similar issue to 179376 others

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Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman-sitiosol started working on this issue

Oct 16th, 2018 12:39pm

GetHuman-sitiosol shared this issue with friends on Facebook

Oct 16th, 2018 9:00pm

GetHuman-sitiosol indicated the issue is not fixed yet.

Oct 17th, 2018 1:08pm

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