I can't login to my account.**When I try login, I am asked to verify my identity. It th...

GetHuman1352831's customer service issue with Facebook from October 2018

28 views | 179099 similar | 0 following
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The issue in GetHuman1352831's own words
I can't login to my account.**When I try login, I am asked to verify my identity. It then asks me the following:***Choose Your Login Email(s) or Phone(s)*You logged in using a different email or phone than you recently used to recover your account. Please choose which email(s) or phone(s) you want to use to log into your Facebook account.***Emails or phones that you don't choose will be removed from your Facebook account.*You can also add a new email address or phone number to your Facebook account.**New Email or Phone**Confirm New Email or Phone. ***I choose which phone and email I want to use and click submit. **Then it asks me the following:**Are You Sure?*You selected the email(s) or phone(s) below to use for your Facebook account:***************R*****@***.com*The email(s) or phone(s) below will be removed:*******@***.com*You will no longer be able to log into your Facebook account using these email(s) or phone(s).***I click the OK button and nothing happens. *It is stuck on this page. *If I click the OK button more than once, then I am given a message that says "it looks like you were misusing this feature by going to fast. You have been blocked from using it." **How can I get past this? It has been a week and I still can't log into my page.**I have tried changing my password but I don't recieve the confirmation email. I have also tried using my trusted friends to gain access to my account but still don't receive any emails. **Please someone help me.**Kind regards *Roxanne Szeili

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Customer service issue
Reported by GetHuman1352831
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 179099 others
0 customers following this


GetHuman1352831 started working on this issue
Oct 16th, 2018 4:32am

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