I have two problem : ** - i live in China so I use the VPN to connect with Facebook and...
GetHuman-verosto's customer service issue with Facebook from October 2018
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Help with my Facebook issue
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The issue in GetHuman-verosto's own words
I have two problem : ** - i live in China so I use the VPN to connect with Facebook and all the time I make the connection (because probably the server are different) my account to pay the Ads is unusable. *So everytime I need to contact the assistance to solve the problem. *Is quite annoying because make my work slow ! and the funny things is if I use other program (as shopify) to make the Ads on Facebook it's work !!! is not a little ridiculous ? *** - this in my opinion is even worst than the first problem ..*I wrote * note at the assistance I wrote to the email on the web .... and NO ONE has * minutes to answer after one week !!! Is this possible for a company as Facebook ...I am really surprise how they don't care about the clients !!!
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GetHuman-verosto indicated the issue is not fixed yet.
Oct 17th, 2018 3:09am
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