I have two problem : ** - i live in China so I use the VPN to connect with Facebook and...

GetHuman-verosto's customer service issue with Facebook from October 2018

14 views | 178991 similar | 0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-verosto's own words
I have two problem : ** - i live in China so I use the VPN to connect with Facebook and all the time I make the connection (because probably the server are different) my account to pay the Ads is unusable. *So everytime I need to contact the assistance to solve the problem. *Is quite annoying because make my work slow ! and the funny things is if I use other program (as shopify) to make the Ads on Facebook it's work !!! is not a little ridiculous ? *** - this in my opinion is even worst than the first problem ..*I wrote * note at the assistance I wrote to the email on the web .... and NO ONE has * minutes to answer after one week !!! Is this possible for a company as Facebook ...I am really surprise how they don't care about the clients !!!

GetHuman-verosto did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too
How GetHuman-verosto fixed the problem

We are waiting for GetHuman-verosto to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
How Do I Remove Zoosk from My Facebook?How Do I Change My Payment Method for My Ads Account on Facebook?How Do I Submit My Identification to Facebook to Get My Account Back?How Do I Memorialize a Facebook Page?How Do I Change My Name on Facebook?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I am in china, so i connect facebook by VPN, a few days ago, i use shopify to con...I am traveling in china, and since I used VPN to go on my Facebook, the system th...*************VPN*******Facebook********shopify*********Facebook...****o ! I have a problem with facebook. Two days I can not come in to connect. I...I have two factor authentication for my Facebook and the phone number connected t...I have two main problems: The first one is that the email connected to my faceboo...I updated my Facebook on **** and after that I cannot use Facebook due to problem...I have two Facebook accounts which I use same phone number instead of email.The p...
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-verosto fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-verosto
Oct 16th, 2018 - 4 years ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 178991 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-verosto started working on this issue
Oct 16th, 2018 1:46am
GetHuman-verosto indicated the issue is not fixed yet.
Oct 17th, 2018 3:09am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies