For over * weeks my account has been temporarily locked. Here is the message I get: *Y...

GetHuman1349515's customer service issue with Facebook from October 2018

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The issue in GetHuman1349515's own words
For over * weeks my account has been temporarily locked. Here is the message I get: *Your Account is Temporarily Locked*We’ve detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution.*It’s likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing. Learn more in the Help Center.*Over the next few steps we’ll walk you through a security check to help secure your account, and let you log back in."*I have been trying and trying to get back in on * different phones and * different computers. I have tried everything in “help” and “Google search”. I click the “continue” button and it just spins and spins and will not take me through the recovery process. A couple times it got to sending me the code by phone and then locked up.*I don’t feel it’s my computer since I’ve tried other means to log in. I feel it’s a technical issue on your end. Please help!

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Customer service issue
Reported by GetHuman1349515
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 178569 others
0 customers following this
Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License


GetHuman1349515 started working on this issue
Oct 15th, 2018 6:12pm