My facebook account has been hacked. Messages have been sent to friends of mine that I...

GetHuman-kirstywa's customer service issue with Facebook from October 2018

8 views | 178517 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kirstywa will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kirstywa can let us know if they help or not.
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The issue in GetHuman-kirstywa's own words
My facebook account has been hacked. Messages have been sent to friends of mine that I have not sent as I have not even been able to access my facebook for days because my account has had the password changed and I can not change this because I do not have this email address anymore and every time I try to reset the password it only gives me the option to send it to that email address which i can no longer access. The facebook account is kirsty walker and the email address for this Facebook profile is *****@***.com. Several of my friends have reported the account to try and help me because Im physically stuck as to what to do. One of these friends is Harriet frayne if you need some kind of clarification.

GetHuman-kirstywa did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-kirstywa
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 178517 others
0 customers following this


GetHuman-kirstywa started working on this issue
Oct 15th, 2018 5:37pm

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