Some YEARS ago and for some unknown reason to me I have been deleted as the only admin...
GetHuman-anamarij's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman-anamarij's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-anamarij's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anamarij will want to follow the link below to head to their help center. We will check on GetHuman-anamarij later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-anamarij may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-anamarij's own words
Some YEARS ago and for some unknown reason to me I have been deleted as the only admin from my business page and since then I am only the editor. There were never any other admins, only me!**I have reached to the fb team in many occasions for help and I always get the following generic answer with no solution:**"We've received your report and appreciate your patience as we work to fix technical problems on Facebook. Although we can't update everyone who submits a report, we're using your feedback to improve the Facebook experience for everyone.*To contact us about non-technical issues, please visit the Help Centre."***I have read many answers to this very topic in your Help center and none was of any help at all.**I'd like to note that:**- There is no dispute regarding the admin role. I solely created the page and I am the only owner. There were never any other admins.**- I do not want to create a new business page. I have invested years in the one I have.**- I am afraid the 'solution' given by some of the fb Help team does not work since there is no "Unofficial Page below its cover photo"**"If there are no other admins, you may be able to claim the Page by following this link: https:**www.facebook.com*help*****************?ref*U*U"***This has left me with VERY crippled options.*I cannot configure the Facebook Business Manager.*I cannot connect my page to the groups I manage.* I cannot connect my online store.***I would really appreciate a real solution and not some "copy & paste" answer.**Thank you.
GetHuman-anamarij did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-anamarij fixed the problem
We are waiting for GetHuman-anamarij to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.