I can't access my facebook account I deactivated a while ago. I no longer have the emai...

GetHuman-suemetra's customer service issue with Facebook from October 2018

8 views | 177848 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-suemetra will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-suemetra can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-suemetra's own words
I can't access my facebook account I deactivated a while ago. I no longer have the email or phone number listed on that account, the account is still popping up, but it won't let me in. The password Im entering is correct which means someone hacked my page. I also see that there is another page with my name and face that I did not create. The email addresses linked to them are not mine. Please call me at ***-***-*****My email address is *****@***.com. Someone has obviously hacked my account and changed my password. The numbers I had linked to them were ***-***-***** ***-***-cant remember the rest. * Ive had it on this phone I had now which is ***-***-**** but Im not sure if I changed my number on facebook. Please contact me asap.**Sincerely, * Suemetra Murphy***Account: Suzy Q Lindsey

GetHuman-suemetra did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-suemetra
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 177848 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-suemetra started working on this issue
Oct 15th, 2018 3:36am

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