Unfortunately my brother asked me for a g mail account code from my phone number I don...

GetHuman-liusguti's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-liusguti will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-liusguti can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-liusguti's own words
Unfortunately my brother asked me for a g mail account code from my phone number I don’t have a lot of knowledge regarding all this new technology! I found out he had my gmail and password that I had written down for my own that he had in his possession and when I requested for him to give me back my written note he then took a picture cause he was refusing to give it to me back!!!. And it’s been almost a week since I can’t log in to my Facebook account till last night I noticed again for the * time I suppose done some Facebook updates which I don’t recall having opened an account under Georgina Mendoza Gutierrez!!!. I was able to make some comments last night in my susurres Facebook post but I realized that I had * accounts opened under my name the one I normally use is Gina Gutierrez!. I need both accounts closed and reset password and secure my account to be safe please help me he also took some of mail cause he had Acces to it when he come to visit!. I don’t know how to close google I had changed my password thinking that would take care of my problem!. **now I don’t know how compromised will my gmail account might be ! I also had my husbands google account in my phone which is *****@***.com
GetHuman-liusguti did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-liusguti
Oct 12th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 175234 others
0 customers following this
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GetHuman-liusguti started working on this issue
Oct 12th, 2018 5:39pm

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