Dear Facebook,*I have been a Facebook user since ****. My profile's name is "Thi*m V...

GetHuman-namkhuev's customer service issue with Facebook from October 2018

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The issue in GetHuman-namkhuev's own words
I was trying to recover my account ... Dear Facebook,*I have been a Facebook user since ****. My profile's name is "Thi*m V*". I am an Us citizen and living in San Diego, California. **I believed that my account has disabled by mistakes. Somebody has stolen my picture and name to created a fake account then reported to Facebook. After I re-submited my identification, phone number to verify my identity, my account is still disabled. **The "Facebook Team" that I have contacted did not explain the reasons, excepted saying that "for safety and security reasons". I do not agree with that answer because I believed that I have always followed Facebook Standards and never violated any of Facebook Rules. *By that reason, I suspected that my account may be hacked and I am not sure whether people have been contacted me are from Facebook or not.*Please review and let me know what is the problem.*Thank you very much.* Thiem Vo
My account was disabled by mistakes
Re open my account
I have been with Facebook since **** and never violate Facebool Standard
I have used Help Center but the problem has not been solved
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Facebook account
Customer service issue
Reported by GetHuman-namkhuev
Oct 1st, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 7 customers so far
Similar issue to 161550 others
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GetHuman-namkhuev started working on this issue
Oct 1st, 2018 4:31pm
GetHuman-namkhuev shared this issue with friends on Facebook
Oct 1st, 2018 4:39pm