Dear Facebook,*I have been a Facebook user since ****. My profile's name is "Thi*m V...

GetHuman-namkhuev's customer service issue with Facebook from October 2018

15 views | 161550 similar | 0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-namkhuev may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-namkhuev's own words
I was trying to recover my account ... Dear Facebook,*I have been a Facebook user since ****. My profile's name is "Thi*m V*". I am an Us citizen and living in San Diego, California. **I believed that my account has disabled by mistakes. Somebody has stolen my picture and name to created a fake account then reported to Facebook. After I re-submited my identification, phone number to verify my identity, my account is still disabled. **The "Facebook Team" that I have contacted did not explain the reasons, excepted saying that "for safety and security reasons". I do not agree with that answer because I believed that I have always followed Facebook Standards and never violated any of Facebook Rules. *By that reason, I suspected that my account may be hacked and I am not sure whether people have been contacted me are from Facebook or not.*Please review and let me know what is the problem.*Thank you very much.* Thiem Vo
My account was disabled by mistakes
Re open my account
I have been with Facebook since **** and never violate Facebool Standard
I have used Help Center but the problem has not been solved
How GetHuman-namkhuev fixed the problem

We are waiting for GetHuman-namkhuev to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-namkhuev fixes it.
This email address isn't valid

Facebook

Facebook account
Customer service issue
Reported by GetHuman-namkhuev
Oct 1st, 2018 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 161550 others
0 customers following this

Timeline

GetHuman-namkhuev started working on this issue
Oct 1st, 2018 4:31pm
GetHuman-namkhuev shared this issue with friends on Facebook
Oct 1st, 2018 4:39pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies