I had a gentleman message me and send me some screenshots saying that for reason my acc...

GetHuman1205159's customer service issue with Facebook from September 2018

7 views | 153514 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1205159 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1205159 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1205159's own words
I had a gentleman message me and send me some screenshots saying that for reason my account came up on his phone. I dont know this gentleman let alone live in the same country as him yet somehow I came up on his account. Why has this happened? Should I be worried about my privacy? He also sent me a screenshot of my page so it was logged in but again I've never met this man and have never been over seas. Who else can see my account then? This is not good enough and I expect someone to contact me on the matter and explain facebook is always going on about privacy yet people accounts are coming up logged in on strangers devices around the world. If I dont hear back from someone and I am not confident this issue has been resolved and wont happen again I will be taking the matter to higher authorities. Not a happy facebook user.

GetHuman1205159 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1205159
Sep 26th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 153514 others
0 customers following this


GetHuman1205159 started working on this issue
Sep 26th, 2018 4:04am

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