Need generator code!

GetHuman1204942's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1204942's own words
Access my Facebook account ... I can not access my Facebook account because it is generating a code and sending it to an old phone number I had. I have done the steps to verify it’s me by taking a selfie with a number it gave me as well as providing a picture of my drivers license. I have not heard anything from anyone at Facebook and I did all this back in July. I would like to have access to my account again so I can reconnect with my family and friends on there without having to create another account.
I don’t have the phone number they are sending my generator code anymore and I need that code to log into my Facebook account
They can make this right by providing me a generator code in a method I can access it
I have had fb for a long time now and I don’t want to create a new one
I have done everything they provided through their help center and nothing has worked
I have an issue with Facebook too
How GetHuman1204942 fixed the problem
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Facebook account
Customer service issue
Reported by GetHuman1204942
Sep 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 11 customers so far
Similar issue to 153439 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1204942 started working on this issue
Sep 26th, 2018 2:26am
GetHuman1204942 indicated the issue is not fixed yet.
Sep 26th, 2018 2:31am
GetHuman1204942 indicated the issue is not fixed yet.
Sep 28th, 2018 12:28am
GetHuman1204942 indicated the issue is not fixed yet.
Sep 28th, 2018 12:30am