My sister in law Katie Loy's account has been hacked into. They changed her name to som...

GetHuman1174067's customer service issue with Facebook from September 2018

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The issue in GetHuman1174067's own words
My sister in law Katie Loy's account has been hacked into. They changed her name to something in Arabic and she cannot get back into it. She has had the account since **** or **** and she doesnt have access to the email or phone nunber attached to the account. She has a lot of memories and photos from over the years and she really needs help getting back into her account. She made a new account but would much rather be able to get her her old account back. Please help! We dont know what the hacker is doing with her photos or information on her account. Her name is Katie Loy her birthday is ********. Her phone number is (***) ***-**** if needed. Her new email is *****@***.com*Thank you so much for your time. *Elizabeth Loy******@***.com
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Customer service issue
Reported by GetHuman1174067
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman1174067 started working on this issue
Sep 21st, 2018 1:25am