U guy made it to where I can not get in to my account I report to u guys that a man has...

GetHuman1169117's customer service issue with Facebook from September 2018

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GetHuman1169117's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1169117 will want to follow the link below to head to their help center. We will check on GetHuman1169117 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1169117 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1169117's own words
U guy made it to where I can not get in to my account I report to u guys that a man has hacked in to a old account of mine that I no longer use if u look at the account my pics are on it my son pic when he was first born are on it everything is my he even have the email to my old facebook it is T*****@***.com that is my name the thing he has changed since he has hacked my faceebook is he put his name said that he is a male and the profile pic MY SONS baby pics on on this facebook I want this face book deactivate this is a old facebook he had hacked and in stead of deactivate the facebook he has hacked u guy deactivate my face book and letting this man get away with using my pics and my son's pic in a old facebook of mine he hacked protect my kid and my pics and plz do something about this my facebook u deactivate was callieadam****@gmail that is me my full name is Patricia Marie Mullins u can contact me at ********** I will send u any information u need to see I am the really person I want T*****@***.com deactivate because he hacked that account new account is *****@***.com that's me and u guys deactivate it what kind of stuff is this I have two other old accounts and u can deactivate those do something
GetHuman1169117 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1169117
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 147428 others
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GetHuman1169117 started working on this issue
Sep 20th, 2018 11:52am