I was asked to log back in so I tried but it said my password was incorrect so i reset...

GetHuman-tcbeast's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-tcbeast's own words
I was asked to log back in so I tried but it said my password was incorrect so i reset it and was suppose to get a sms message which never came to my phone. So I asked my niece to try and help me but she couldn’t figure it out either so she was able to set up a new account for me. I set my profile picture and started sending out friend requests. Some friends messaged me making sure it was me. Then I got kicked off again because someone reported it because they didn’t know if my account was hacked. So I would like to be able to get back on Facebook by logging in. Either account is fine with me. Just get rid of one and let me keep the other

GetHuman-tcbeast did not yet indicate what Facebook should do to make this right.

How GetHuman-tcbeast fixed the problem
I sent Facebook a message and a picture of my drivers license
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Facebook

Customer service issue
Reported by GetHuman-tcbeast
Sep 17th, 2018 - 3 years ago
Fixed
GetHuman-tcbeast shared how to fix
Seen by 9 customers so far
Similar issue to 143550 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-tcbeast started working on this issue
Sep 17th, 2018 12:58pm
GetHuman-tcbeast confirmed the issue is fixed. Hooray!
Sep 18th, 2018 1:44pm

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