Our campus group recently rebranded and had our name changed. The national nonprofit we...
GetHuman1152479's customer service issue with Facebook from September 2018
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1152479 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1152479 can let us know if they help or not.
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The issue in GetHuman1152479's own words
Our campus group recently rebranded and had our name changed. The national nonprofit we were affiliated with dissolved, so we took this opportunity to make the organization our own. We still have the same mission and passions though, and wanted to keep our old Facebook page so we could keep our followers and connections to past group participants. Unfortunately our group name change was not approved, and it gave us a message that we did not have authority to appeal. Having the name change without having to start at square one with a new page would be largely beneficial to us, considering we will already be facing many challenges trying to run this organization on our own. Our current Facebook group name is UNI STLF. I look forward to being in contact with someone to resolve this!
GetHuman1152479 did not yet indicate what Facebook should do to make this right.
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